At Mammo.com, we understand that every minute of mammography equipment downtime impacts patient care. That’s why we’ve built our service model around one core promise: keeping your Hologic mammography and diagnostic imaging equipment running at peak performance, 24/7/365.
Round-the-Clock Support at No Extra Cost
Unlike many service providers, we never charge premium rates for after-hours or weekend support. Whether it’s 2 PM on a Tuesday or 2 AM on a Sunday, our support team is ready to help—at the same competitive rate. This commitment to affordable, always-available service has helped us maintain an impressive 98% uptime rate across our supported systems.
Remote Technical Support: Solving Issues in Minutes, Not Days
Our advanced remote diagnostic capabilities often allow us to resolve issues without an on-site visit. Our technical support team can:
- Connect remotely to your system for real-time troubleshooting
- Guide your staff through quick resolution steps
- Access system diagnostics to identify problems precisely
- Implement software fixes and updates remotely
- Provide immediate operator support and training
When remote support isn’t enough, we’ll dispatch a field service engineer promptly, any time of day or night.
Preventive Care Keeps Your Equipment Running Smoothly
We believe in stopping problems before they start. Our comprehensive maintenance program includes:
- Regular preventive maintenance schedules that work around your facility’s hours
- Proactive system monitoring to catch potential issues early
- Detailed documentation of all maintenance activities
- Performance optimization to ensure consistent image quality
Expert Support When and Where You Need It
Our service team consists of highly trained engineers with extensive experience in Hologic systems. Whether you need:
- Emergency repairs
- Routine maintenance
- Software updates
- Operating support
- Performance optimization
Maximize Your Mammography Budget with Mammo.com
While OEM service costs continue to climb, Mammo.com offers a compelling alternative that can save healthcare providers up to 50% on their mammography equipment maintenance and repair needs. As the industry-leading expert in refurbished mammography systems and parts, we’re able to leverage our deep supplier relationships and extensive in-house technical expertise to deliver service at a fraction of the OEM price point. Our skilled engineers are factory-trained on Hologic systems, ensuring your equipment receives the same high-caliber care as the OEM, but without the premium markup.
What’s more, we never nickel-and-dime our customers with hidden fees or surcharges. Whether it’s a routine inspection, an emergency repair, or around-the-clock remote support, you can count on transparent, predictable pricing that fits your facility’s budget. By partnering with Mammo.com, you’ll enjoy substantial ongoing cost savings that can be reinvested to enhance patient care, upgrade aging equipment, or strengthen your bottom line. In an industry where every dollar counts, our service model is designed to maximize the return on your mammography investment.
Ready to experience the difference of truly responsive service? Contact Mammo.com today to learn more about our service and how we can support your facility’s specific needs.
